Warranty:
EZ Gondola warrants that products will be free from defects in materials and workmanship for a period as specified by the manufacturer. Buyer must make claims for defects in writing. Manufacturer warranties apply to all products sold.

Cancellations:
If you must cancel an order you may be subject to a cancellation fee of up to the total purchase order amount. Cancellation fees are charged under these conditions: custom products or finishes once the manufacturing process has begun or where the manufacturer has incurred expenses in preparation or set up. Cancellations must be received and acknowledged in writing. Where applicable, buyer will be responsible for all restocking fees and freight, if incurred, in addition to the cancellation fee.

Returns:
EZ Gondola will accept product returns as follows: Request a return authorization within 10 days of receipt of your shipment; select your carrier and return shipment prepaid (your expense) or EZ Gondola will have a carrier handle and deduct the freight cost from the credit. Shipments returned freight collect will be refused; returns are subject to a 25% restocking charge; original shipping and handling costs are not subject to refund; products must be in re-saleable condition to obtain full credit; maintain the products' original packaging were possible.

Taxes:
Shipments to OH will include sales tax unless a 'certificate of exemption' is provided and on file at EZ Gondola. Any tax or duty required by law on products or services rendered in other states shall be the responsibility of the buyer.  Call us at 800-576-7577 EST for any sales tax question.

Prices:
All prices are subject to change without notice. EZ Gondola makes every effort to make sure prices are current when quoted but are subject to manufacturer pricing policies.

Customer Satisfaction:
EZ Gondola wants every customer to have a good business experience when purchasing our goods and services. We value and appreciate your feedback.